Every day, we try to follow these guidelines when working at EG Repairs, which are the principles that shape our relationship with customers.
We deal with devices, such as iPhone repairs and iPad repairs. That’s our job, but we also highly value customer's opinion of our service, and we always put customers first.
We analyse each case and offer the best possible solution based on the analysis.
We repair devices in a timely fashion but without rushing to get job done because we value quality over quantity.
We treat customers' devices the same way we treat our own ones. If customers do not satisfy with our service, it means we’ve failed. Therefore, we always do whatever we can to make sure we deserve our customers' time and trust.
Even though we could not get customer's device fixed occasionally, we still wish the customer to have a happy experience with us, and we'd be happy to offer credit or discounts for next visit.
Terms & Conditions
Please retain the receipt as proof of purchase.
Warranty covers the part(s) against manufacturing defects for three months from the date you pick up the device.
The warranty doesn’t cover damage caused by accidents or third-party modifications.
Liquid damaged repairs are NOT covered by warranty.
For accessories, change of mind returns are not available.
We thank the following designers for their beautiful icons!