0416 377 133 | Available 24x7 | Get in touch today!

Welcome to EG Support

Every day, we try to follow these guidelines when working at EG Repairs, which are the principles that shape our relationship with customers.

We deal with devices, such as iPhone repairs and iPad repairs. That’s our job, but we also highly value customer's opinion of our service, and we always put customers first.
We analyse each case and offer the best possible solution based on the analysis.
We repair devices in a timely fashion but without rushing to get job done because we value quality over quantity.
We treat customers' devices the same way we treat our own ones. If customers do not satisfy with our service, it means we’ve failed. Therefore, we always do whatever we can to make sure we deserve our customers' time and trust.
Even though we could not get customer's device fixed occasionally, we still wish the customer to have a happy experience with us, and we'd be happy to offer credit or discounts for next visit.

Shop G38, Burwood One Shopping Centre, 172-210 Burwood Highway, Burwood East, VIC 3151
Near the 24 hour Kmart and Coles
Free parking

Please retain the receipt as proof of purchase.
Warranty covers the part(s) against manufacturing defects for ONE YEAR from the date you pick up the device(mobile phone screens and batteries only. For other parts and ALL computer repairs, three month warranty.)
The warranty doesn’t cover damage caused by accidents or third-party modifications.
Liquid damaged repairs are NOT covered by warranty.
For accessories, change of mind returns are not available.
For screen replacement, "genuine" means the screen is either OLED when applicable or OEM quality from the supplier.